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What is the book about?


  • Have you ever put off having a feedback conversation with a staff member because it seemed too hard?
  • Have you ever lost sleep over a workplace conversation that didn't go well?
  • Have you ever wanted to learn how to handle sensitive situations more effectively?


Managing staff performance and building a positive feedback culture are essential elements for any successful leadership role. The litmus test for your leadership is not how you lead when times are good, its how you lead when times are tough. Dealing with the Tough Stuff will enable you to have more productive discussions in the workplace - and less conflict.  






Read the first chapter and get some understanding of the practical nature of the book and the essential leadership skills that it covers. The reality is that great managers and leaders are known not for how they lead in the good times, but how they lead through the tough times. 

Either click on the button above for the cover below to start reading the first chapter.  


















Click the button above for the list of retailers and online outlets that you can purchase the book or purchase directly through this website.

Dealing with the Tough Stuff is currently available at: 

Dymocks - Booktopia - QBD - Management Books - AIM Book stores - Amazon - John Wiley & Sons Publishers